International Orders – Returns & Exchanges

We kindly inform our valued international customers that, due to customs procedures, international logistics, and tax regulations, we are unfortunately unable to accept returns or exchanges for orders shipped outside of Turkiye.

However, customer satisfaction is very important to us. In the rare event that you receive a defective, damaged, or incorrect item, please contact our support team within 7 days of delivery. We will carefully review the case and do our best to provide a fair solution, such as replacement or partial refund, depending on the situation.

We encourage our international customers to review product details carefully before placing an order, and feel free to reach out to our team with any questions prior to purchase.